Ausome Policies

Ausome Program Policies

No-Show Policy

We ask that members notify their program supervisor of an absence a minimum of 3 hours before the program starts. Failure to do so will be considered a no-show and may incur a $20 fee, payable before you attend your next program session.

Every program participant will be permitted 1 no-show, which will be confirmed via email. A 2nd no-show will incur a $20 fee and forfeit your child’s spot in the program (it will be offered to a waitlisted athlete).

Waitlist Policy

Once an Ausome program is full,  you are invited to join the waitlist for that specific program. Should a spot become available, waitlisted participants will be contacted by the Program Administrator. Athletes are allowed to join multiple waitlists at a time. 

Once you are registered for a program, you will not be considered on waitlists for other concurrently running programs. Being on a waitlist for a specific program does not guarantee a spot in either the requested program or any future programs.  

One Program-at-a-time Policy

We strive to ensure that every Ausome athlete has a chance to play. On Registration Day, participants are eligible to register for one in-person program. When multiple programs are opening at the same time, participants may only choose ONE in-person program to join.

Example: If registration for Soccer, Water Polo and Fine Motor open at the same time, you may register for only one of the three programs.

Note: This rule does not apply to virtual programs. Athletes may register for as many virtual programs as they wish, even if they are registered for an in-person program. 

Age Requirement Policy

Each Ausome program is tailored to a specific age range. In order to maintain the quality, integrity, and safety of our programs, we ask that members respect these age limits when registering for programs. Participants must meet the minimum age requirement prior to program start date. At this time, Ausome offers programs and activities for children and youth from ages 4 to 17. 

Programs with multiple time slots

When registering for a program with more than one group time, your child will be placed in the group that best suits their age and skill level. After the first session of the program, athletes may be moved to a different time slot. Please note that we cannot guarantee specific time slots.

Drop-off Policy

Parents are permitted to leave the premises while their child is doing a program. After signing your child in, you must notify a staff member that you will be offsite and provide your cell phone number. If a different parent or guardian will be picking up your child, you must provide their full name and phone number. 

Parents/Guardians in Gym

For the following reasons, parents and guardians are not permitted in the gym during the session unless permitted by the program supervisor:

  • Children act differently around their parents, often seeing them as a safe place they can go back to rather than being willing to take a risk that may have a positive outcome;
  • Parents can distract the athletes (their own as well as others);
  • Part of Ausome’s mandate is to create community. By having parents take a break together, they have a moment to take a breath and have a chat. 

This policy does not apply to programs in which parents are required to participate (parent-led programs), which will be stated in the description for each upcoming program. 

Toileting Policy

Weekly Programs: Participants do not need to be able to independently manage their own toileting needs. However, a parent or caregiver is required to remain on-site to assist with their child’s toileting needs. 

Dress Code

All participants must be wearing the appropriate attire for the sport or activity they are participating in. Indoor programs will require indoor footwear and athletic clothing. Outdoor programs will require outdoor footwear and clothing appropriate for the weather and sport. We encourage our athletes to wear their red Ausome shirts to programs. 

Sick Policy

If you, your child, or another family member is sick or not feeling well (with symptoms such as but not limited to: a runny nose, cough, fever, sore throat, nausea, diarrhea), that individual will not be permitted to attend in-person programs or events until their symptoms have resolved.